Casual Front of House Duty Manager
Salary Grade: £16.03 per hour (inclusive of accrued holiday pay)
Closing date: 12 Noon, Thursday 4 December 2025
Interview date: Monday 15 December 2025
The Royal Northern College of Music is a leading international conservatoire specialising in learning programmes of the highest quality. These are delivered by internationally renowned teachers and underpinned by a unique artistic programme of performances. Throughout the year its state-of-the-art venue and concert facilities play host to a multitude of unique and inspiring acts and artists.
We are seeking hardworking, professional, customer-focused people to work casually as Front of House Duty Managers.
Reporting to the Deputy Venues Operations Manager and the Venues Operations Manager, duties will include supervising the team of Ushers, overseeing the smooth running of all events, providing exceptional customer service, being proactive in responding to customer needs, providing critical support in the event of an evacuation, and ensuring the highest levels of professionalism are delivered in all of the college’s venues.
This role is based on a casual contract where shift times and hours of work are dependent on the volume of programmed events. The successful candidate will be expected to work evenings and weekends.
Experience in a similar Front of House role is desirable but not essential. However, a previous role within a customer service environment alongside a proactive and positive attitude is required.
To apply for this role please submit a cover letter and a copy of your CV (PDF format, no more than two pages), detailing your suitability for the role to the RNCM Venues Operations Managers at [email protected]
For full details regarding this role please view the applicant pack, which can be found in the downloads section.
If you have any queries please contact our Human Resources department via email at [email protected]
Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. More information on this can be found here: https://www.gov.uk/check-uk-visa
The RNCM is committed to safeguarding and we prioritise creating a safe and secure environment for everyone. We seek individuals who share in our commitment to safeguarding and are willing to uphold these principles in all aspects of their work.
