Box Office and Reception Assistant

Salary Grade: Grade 2, scale points 5 to 9, £16,766 to £18,189 per annum (pending pay review)
Closing date: Midday Monday 26th August 2019
Interview date: Tuesday 3rd September 2019

Full-time, permanent

The RNCM is seeking to recruit a Box Office and Reception Assistant to join our small, dedicated team providing all RNCM customers, students and staff with a first class service when visiting the institution, booking tickets or enquiring about any aspect of RNCM business.

The successful candidate must have experience of working in a busy customer service environment and should have good numeracy and payment processing skills including excellent attention to detail. Intermediate level IT skills including use of Microsoft Office are required. Successful candidates must be able to demonstrate a high standard of spoken and written English and well developed interpersonal skills. A willingness to be flexible with regard to changing situations and unsociable working hours and an ability to work on one’s own initiative with limited supervision is essential. An interest in the arts and music would be advantageous.

For full details regarding this role please view the job description and person specification, which can be found in the download section.

To apply for this role please submit your completed application form to our Human Resources Department via email to

Please note that CV’s are not accepted as a form of application and applications received after the deadline will not be submitted to the panel.

Once you have submitted your application you will receive an email from our Human Resources Department confirming that your application has been received (please note that this email is not automated). Due to high volume of applications, after this communication only candidates who are shortlisted for interview will be contacted.

If you have any queries please contact Bebee Wood, Human Resources Assistant via email at