Whilst browsing our website, to make your experience as fluent and intuitive as we can, we sometimes place small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally but will help you to browse our website easily. We also use this information to track what pages are popular, what website you came from before this and what Internet browser you are using. Again, all of this is so we can continually improve our service to you and is not identifiable to yourself.
These pieces of information are used to improve services for you through, for example, we measure how many people are using our website, so they can be made easier to use and more informative to the end user.
How to remove cookies
Removing cookies is relatively easy but the steps required varies depending on the Internet browser and device you are using. See All About Cookies for information on how to remove / block cookies.
Types of Cookies
There are two types of cookie you may encounter when using our website:
First party cookies:
These are our own cookies, controlled by us and used to provide information about usage of our site. We use first party cookies on the tickets section of the site to manage your user, allowing you to log in, save a basket of tickets and make a purchase.
Third party cookies:
These are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them. For you to use Facebook Like buttons or Tweet this buttons for example, a small cookie needs to be placed on your device.
- Facebook – Used in “like” and “recommend” buttons, allowing you to interact with the website.
Facebook terms and conditions
- Google – Used for analytics, allowing us to view what sections of the site are popular and to try and improve your experience on our website. This is completely unidentifiable so no personal data is stored.
Google terms and conditions
- Youtube – We use these cookies to allow you to view Videos on our website via Youtube.
Youtube terms and conditions
- Twitter – Used in “tweet this” buttons, allowing you to interact with the website
Twitter terms and conditions