CRM Officer

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Salary Grade: £29,558 to £32,080 per annum
Closing date: 12 Noon, Friday 21st November 2025
Interview date: Monday 1st December 2025

This is an exciting opportunity to play a central role in delivering the Royal Northern College of Music’s next chapter. The RNCM is about to embark on an ambitious new 10-year strategic plan, and our Development and Alumni Relations team is at the heart of making it happen. Each year, we secure over £3 million in philanthropic and partnership income, inspiring donors and partners to support student scholarships, community projects, and initiatives that define the future of music.

As CRM Officer, you’ll be a key member of this collaborative and forward-thinking team. You’ll lead on database management and ensure the smooth running of processes that underpin fundraising, alumni engagement, and income generation across philanthropy, corporate partnerships, trusts and foundations, and regular giving. As our Raiser’s Edge ‘super user,’ you’ll provide insight that drives strategy, improve systems, and help us achieve bold goals. Your expertise will shape data-driven approaches to fundraising, pipeline management, and reporting – critical tools for meeting targets and delivering our vision. This is a role where your contribution will make a tangible difference to students, music, and communities.

If you have an interest in data, systems, or operational excellence, we’ll help you build a rewarding career in the arts and fundraising. You’ll join a passionate, creative, and ambitious team that values integrity, collaboration, and innovation. With a new strategic plan, bold ambitions, and a culture that champions creativity and growth, this is the perfect time to join the RNCM.

For full details regarding this role please view the applicant pack, which can be found in the downloads section.

You can apply for this role via the Application Form at the bottom of this page. You will be required to submit a copy of your CV (maximum 4 pages) and a Cover Letter detailing how you meet the criteria set out in the person specification.

All of the fields are required unless stated.

Once you have submitted your application you will receive an automated email from ‘RNCM Website’ confirming your Application Form submission for this role.

Please note that applications received after the deadline will not be submitted to the panel.

If you have any queries please contact our Human Resources department via email at [email protected]

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. More information on this can be found here: https://www.gov.uk/check-uk-visa

The RNCM is committed to safeguarding and we prioritise creating a safe and secure environment for everyone.  We seek individuals who share in our commitment to safeguarding and are willing to uphold these principles in all aspects of their work.



    Application Form

    PLEASE NOTE

    All fields are required unless stated.

    Section 1

    Personal/Contact Details

    Home Address

    Section 2

    Equal Opportunities Monitoring

    This information will be kept separate from your application and will be treated in the strictest confidence.

    The Recruitment and Selection process has been devised to ensure equality of opportunity for applicants at all levels of employment.

    We believe that an effective way to achieve equality within the organisation is to monitor applicants and staff throughout their careers with the College.

    By recording and returning data, we aim to improve our recruitment and selection procedure, therefore increasing the chances of getting the best person for the job.

    To enable us to achieve this equality of opportunity, we ask that all applicants complete this information.

    Disability

    The Royal Northern College of Music welcomes applications from all sectors of the community including candidates with a disability.

    Definition

    Under the Equality Act 2010 a person has a disability for the purposes of the Act if they have a physical or mental impairment and the impairment has a substantial and long-term adverse effect on his or her ability to carry out normal day-to-day activities.

    Section 3

    Advertising Media/Platforms

    Section 4

    Attachments

    Size limit: 1MB
    Accepted formats:

    • DOC
    • DOCX
    • PDF

    IMPORTANT

    Please name your files in this format:

    • Firstname Lastname - CV
    • Firstname Lastname - Covering Letter

    Thank you.

    CV

    Covering Letter

    Right to work in the UK

    This role would not attract Sponsorship via the UKVI's scheme.

    Please confirm that you currently have the right to work in the UK. For more information please visit https://www.gov.uk/check-uk-visa.

    Please select the option below which best explains your right to work in the UK.

    Privacy Notice

    We will only use these details to contact you about your application and will never pass your data on to a third party for marketing purposes. Please read our privacy statement.



    Downloads

    Equality, Diversity and Inclusion Statement

    • RNCM recognises that music is in every culture.
    • We are committed to building a diverse community of staff and students.

    Disability Confident Employer

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